1. Prize Delivery
Where a competition prize is a physical item, PrizeVaultSkill will provide the winner with information regarding delivery or collection after the winner has been confirmed.
2. Delivery Information
Winners may be required to provide accurate delivery information, including their full name, contact number and delivery address where applicable.
Participants are responsible for ensuring that the information supplied to PrizeVaultSkill is accurate and up to date.
3. Delivery Times
Delivery times may vary depending on the prize, the winner's location, courier availability and other circumstances. PrizeVaultSkill will provide reasonable information about the expected delivery arrangements once a winner has been confirmed.
4. Delivery Areas
Delivery availability may depend on the location of the winner and the nature of the prize. Certain prizes may only be available for collection or delivery within specified areas.
5. Delivery Costs
Unless otherwise stated in the applicable competition information, PrizeVaultSkill will communicate any delivery or collection arrangements to the confirmed winner before the prize is dispatched.
6. Incorrect Delivery Information
PrizeVaultSkill cannot be held responsible for delays or failed deliveries caused by incorrect, incomplete or outdated information supplied by the winner.
7. Damaged or Missing Prizes
If a prize arrives damaged or does not arrive within the expected delivery period, the winner should contact PrizeVaultSkill as soon as possible so that the matter can be investigated.
8. Prize Collection
Where collection is required, the winner will be provided with the relevant collection details, including the location and any identification requirements.
9. Contact Us
If you have questions regarding prize delivery or collection, please contact us:
Email: support@prizevaultskill.co.za
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